The secret to bringing influence in any situation
On the first morning of Tim’s Mexico vacation he walked out to the beach to watch the sunrise. Alone on the shore, he waited to greet the day.
The sun peeked over the horizon, officially starting his 10-day getaway.
It was six o’clock.
He wandered to the ocean side restaurant in hopes of finding a cup of coffee. A few waiters were busy inside preparing for breakfast guests.
“Buenos días, señor,” one said. “I am sorry, we do not open for breakfast until 6:30.”
“Oh, I was just looking to get two cups of coffee to bring to my room,” said Tim.
Immediately the waiter got him two cups to go. Tim fumbled through his pockets but realized he had not brought any money with him. Embarrassed, he told the waiter his name and room number so he could bill it to his room.
“No need, señor Tim,” he said. “I don’t want your money. Just have a wonderful day.”
Two hours later Tim returned with his wife for breakfast. The waiter greeted him like a long lost friend. “Señor Tim, nice to see you! Maybe sometime you sit at my table? Ask for Pedro.”
The next morning when Tim returned from his sunrise walk on the beach, Pedro was waiting for him with two cups of coffee.
When they went for breakfast on the second day, they asked to be seated in Pedro’s section. They were lucky to get a table.
Pedro’s section was always full. Nearly everyone who came to the ocean side restaurant asked for Pedro. Tim noticed something else remarkable about Pedro.
When all his customers were served, Pedro would step into the patio entry and greet every passerby by name. He made a point of befriending every guest staying at the hotel. And every guest loved him.
Months later Tim still marvels how one waiter created a lasting memory of his Mexico vacation. I wouldn’t be surprised if someday Tim returns to that hotel to see his friend Pedro again.
A higher calling
I love this story because it has many lessons about life, success and leadership. What is it about Pedro that draws people to him? I believe one big reason is he is driven by a higher calling.
His job is to take orders and serve food. His calling is to make friends and create a memorable experience. I’m willing to bet in his role as a waiter he has more influence in creating a memorable experience for guests than the restaurant manager or the hotel manager. At least in the way he approaches his work.
Related: Is enchantment the new influence?
He has a cause people are attracted to. Cause-oriented people have three exceptional and irresistible characteristics that bring influence and success.
Purpose: Cause-oriented people have a higher purpose beyond punching a clock and collecting a paycheck. They have found the heart’s desire and matched it to their individual gifts, be it physical talent, intellectual ability, or emotional and spiritual capacity.
Passion: Cause-oriented people have a burning desire to achieve. They create a mental picture of the direction and means to succeed.
Belief: Cause-oriented people have an unwavering faith they will make a difference. They know they will find a way to achieve the desired outcome.
Working for a cause
I don’t know about you, but I want what Pedro has found. His story shows the law of attraction at work. When you have the purpose, passion and belief in a cause, people will line up to sit at your table. It doesn’t matter what your level is in the organization.
A higher cause is a powerful force to motivate and influence others. And to love what you’re doing.
What is your cause?
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