Posts Tagged ‘online content’

Common words that suck emotional power out of your content

blog writing with emotional words

You can’t bore someone into reading or sharing your content.

Every word has an emotion attached to it.

Every reader, regardless of profession or IQ, has an emotional reaction to your words. It is hardwired into the brain.

So when you are writing a blog post or other content for online marketing, your choice of words is important. Need convincing?

Legendary copywriter John Caples made a life study of persuasive writing. Once, he changed the word “repair” to “fix” in an ad and achieved a 20% increase in response. One word!

Related: A word reduction plan for lean writing

That illustrates an important rule of word choice for writers: When emotion meets intellect, emotion always wins. Analytical words activate the reader’s analytical brain instead of triggering an emotional response. Here is an example.

How would you respond to getting this email?


It is loaded with intellectual words like “selected,” “allocated,” “receive,” and “required.” I think anybody with a pulse would be left cold by this message.

What if we replaced the intellectual words with emotional words? We might get something like this:

We have great news for you. You’re already a winner.

Here’s how you claim your award …

It is essentially the same information. But the words are far more likely to trigger a response.

Weeding the content garden

Like weeds in a garden, intellectual words can creep into your copy, choking its emotional impact. It is so unnecessary. When you are on the lookout for them, it is easy to shift word choice in favor of emotion. Here is a reference guide to get you started, courtesy of my copywriting hero Herschell Gordon Lewis.

content marketing emotion words

Boring or persuasive? You choose

Every good piece of copy has an emotional outpouring of words. But there is a big difference between writing with emotion and dumbing down your message. It comes down to understanding people.

People make judgments about you, your ideas, or your brand based on emotion. Then they justify their response with logic. It happens in that order.

Your challenge as a blogger is to choose words that arouse their senses and lead them to their logical conclusion. Intellectual words don’t do that. They make you sound smarter. They also make you sound boring.

What would you add to the intellectual/emotional word list?



The secret to blogging with flair

October 9, 2012 4 comments
The secret to blogging with flair

Creating a personal style for your blog writing makes you stand out in the crowd.

Mark Twain once said, “Clothes make the man. The naked have little or no influence.” This was in reference to the power of presenting yourself with style to stand out in the crowd.

It is apt for bloggers too.  In the mass of content creators, brilliant insights still need a touch of flair to capture the attention and imagination of online readers. While form is no substitute for substance, your writing style IS what you are. It expresses your identity and makes a connection with the reader that enables influence and persuasion to happen.

Elements of blogging style

The focus of Web writing style is primarily on mechanics, which is the domain of guidelines found in the AP Style Guide for journalism, or the Yahoo Style Guide for content creators in the digital world. These are excellent references for developing consistent treatment of:

[Related: Headline writing secrets of advertising legend John Caples]

However, bloggers and content marketers also need to develop a personal style to stand out from the crowd. Your personal style flows from the voice and tone of your writing and how you structure your ideas. You won’t find your personal style in a guidebook. I would add to Twain’s observation by noting “the style makes the blogger – as long as it fits.” I would love to be able to wear skinny jeans, but alas, that style does not fit me.

Style is more than the clothes; it is how you wear them. So too, writing style is more than the mechanics. It is how you apply them.

In pursuit of personal style, bloggers might be tempted to accessorize writing with gaudy metaphors or splashy adjectives to create stylistic flair. Unfortunately, developing personal style is not that simple. Your style is organic to you, the writer.

While there is no clear formula for adding grace and elegance to a piece of writing, there are ways you can develop it. The best place to start is by studying devices used by graceful writers and practicing the fundamentals of clear, concise writing.

10 Principles for clear blog writing

The long and short of blog writing

Short sentences are critical to successful writing for the Web. A readability formula developed by Rudolf Flesch finds the ideal sentence length for business writing is between 14-16 words. This is a good guideline for blogging. However, on occasion bloggers will want to exceed that limit to break monotony and build rhythm.

Here are some helpful guides to maintaining clarity when writing longer sentences:

Check for subject-verb agreement. This can become easily confused in longer sentences containing clauses and modifiers.

Use consistent treatment of the topic. The topic is what the sentence is about, comments on, and flows from. It is usually the subject. When the topic shifts to different places in sentences within the paragraph, it causes needless confusion. Keep them in a coherent sequence throughout.

Place information at the end of the sentence that will be developed in the next.

Use logical connectors to transition from sentences and into new paragraphs.

  • Adding connectors: furthermore, and, also
  • Opposing connectors: but, however
  • Sequencing connectors: first, next, finally
  • Magnifying connectors: even, in fact
  • Concluding connectors: so, therefore

Structure coordinate series sentences so succeeding coordinates are parallel and longer than the one before it (see diagram below for an example)

longer sentences in Web writing

The second sentence in this example moves the parallels from shorter to longer improving the rhythm and flow. Some writers would break the sentence into two rather than attempt a long, complex sentence in a blog post. If you do make this stylistic choice, I recommend using it sparingly.

Beware of mixed metaphors. A metaphor invites the reader to see a familiar thing in a new way. Similes do the same, less intensely, the like or as moderating the force of comparison. If you opt to use either, be sensitive to choosing words that carry the meaning through consistently. Watch out for “looking over” a problem in order to “handle” it correctly, and similar mixed metaphors.

[Related: Do you make these critical thinking mistakes in your blog writing?]

Creating a personal blogging style

“Remember your primary goal as a writer is not to leave your imprint on the page,” offers Gary Provost in Make Your Words Work. “Your goal is to make the writing work. Make it do what it’s supposed to.” Many writers who write about writing say a style should be invisible. Rather than straining to make it happen, learn to write well and your style will emerge. Here are three ideas for creating your personal style:

  1. Master the mechanics. Learn the fundamentals of brevity and clarity as the foundation to making your writing do what it is supposed to.
  2. Read the masters. Make a habit of reading other writers – not only bloggers, but good copywriters and fiction writers. Studying how poets use language, structure and rhythm can give you new perspective on your writing.
  3. Let your personality emerge. As you continue to master the mechanics and read the masters, you will be inspired to express your voice in writing.

Bruce Lee was a model for self-expression. One of the greatest martial artists of all time, he was controversial because of his philosophy on style. He was first to merge several fighting styles into a unique hybrid.

He combined elements of Kung Fu, Jujitsu, grappling, boxing and other martial arts to create a new “style of no style” he named Jeet Kune Do. His vision was not for a new style of self-defense, but for physical self-expression.

When teaching students he told them, “Do not look for a successful personality and duplicate it. Express YOUR self.” Good advice for bloggers too.

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Style matters: Does this blog post make me look fat?

September 11, 2012 10 comments

A guy asks his tailor, “Does this suit make me look fat?”

“No sir,” replies the tailor. “That would be your enormous gut.”

Like the guy in this story, you can’t dress up a piece of writing that is bulging with an excess of words. Wordiness is to writing as potato chips are to your waistline. One chip seems harmless enough, but one leads to another and in time you are bursting at the seams. The same is true for writing. One needless word here, one extra phrase there and soon your prose is bursting with overabundant verbiage. Like a fat guy in a little coat.

Why concern yourself over a few extra words? Because being concise is essential to effective writing for the Web. Readers scan. Every unnecessary word slows them down, discouraging them from reading on. Wordiness also gets in the way of your message. To be viewed as a thought leader you need to write lean.

In his book Style: Ten Lessons in Clarity & Grace, Joseph Williams says, “To write clearly, we have to know not only how to manage the flow of our ideas but also how to prune and compress them.” This is accomplished by following two principles:

  • Compress what you mean into the fewest words
  • Don’t state what the reader can easily infer

In this post, third in a series on effective blogging, we focus on the first point. This infographic examines common culprits of wordiness.

Blogger's Guide to Word Reduction

Trimming the fat

Words are the most important tool a writer has. However, more is not better – especially when writing for the Web. Here are some considerations for trimming the fat from your writing:

1. Don’t mistake leanness for anorexia. You want to get rid of fat, not muscle.

2. Keep your writing tight enough so it fits the reader’s skimming without forcing a comprehension stop.

3. Use redundancies only when you want the reader to know you’ve repeated or doubled words to show emphasis.

4. Don’t hang on to something useless just because you think it’s beautiful or clever.

5. Note the distance between subject and verb. The greater the distance, the higher is the propensity for wordiness. Bracket the adjectives, qualifiers and adverbs that modify a verb within the sentence and make sure each one serves a function.

William Zinsser, author of On Writing Well offers this final thought on brevity: “The secret of good writing is to strip every sentence to its cleanest components. Every word that serves no function, every long word that could be a short word, every adverb that carries the same meaning that’s already in the verb, every passive construction that leaves the reader unsure where you are leading them – these are what weaken the sentence.”

[Related articles from this series: Do you make these critical thinking mistakes in your blog writing? and How good blogging is like ‘follow the leader.’]

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Do you make these critical thinking mistakes in your blog writing?

August 29, 2012 5 comments
bloggers who aspire to be thought leaders need to apply critical thinking to their writing

A flawed thought process leads to faulty conclusions in your blog writing, which hurts your credibility.

It’s so easy to set up a blog today that anybody with a computer can become a publisher. A blog is an ideal platform for sharing your knowledge and establishing yourself as a thought leader.

However, there is more to blogging than jotting down your points-of-view, controversial opinions or innovative ideas and waiting for your brilliance to be acknowledged. In reality, it takes more than knowledge and intelligence to make a valid argument in writing. If your argument doesn’t stand up to scrutiny, it hurts your credibility.

How do smart people draw fuzzy or erroneous conclusions when they write, making them look less than thought leader-like? It’s usually from a lack of applied critical thinking.

What is critical thinking?

Critical thinking is not determined by intelligence or deep knowledge. Rather, it is a thought process that filters out natural emotional-psychological-sociological biases that get in the way of reaching rational conclusions.

If you’re like me, it has been a while since studying this in philosophy and logic class. But in the interest of more cogent writing and improving your stature as a thought leader, it is worth reviewing some of the key principles. You do want to be more awesome, don’t you?

There are two fundamental ways to evaluate an argument. (By argument, I mean the reasons or premises used to support your conclusion). You can look at the structure of the argument, and you can look at the content to determine its validity.


The classic structure of an argument in the critical thinking process calls for presenting two or more valid premises in support of a conclusion. The following example helps to show how faulty structure can lead to a false conclusion:

  1. All humans are mammals (true premise)
  2. All dogs are mammals (true premise)
  3. All humans are dogs (false conclusion)


When the content or facts of a premise are misleading or in the wrong context, an argument with valid structure can appear to reach a reasonable but faulty conclusion:

  1. Geological events produce rock (true premise)
  2. Rock is a type of music (true premise)
  3. Geological events produce music (false conclusion)

Intentional or not, using invalid arguments in the content you write can lead you to false conclusions that tarnish your thought leadership credibility.

Types of faulty content

Language or meaning is the most fundamental component of your argument. How you use factual information, direct statements, indirect metaphors or emotion-laden words will affect the validity of your argument. There are a number of ways your content can lead to weak or invalid conclusions in your writing, including:

  • Grammatical context. Wording in your argument that is grammatically close to valid premises, but distracts the reader into thinking an erroneous conclusion is valid.
  • Ambiguity. Using ambiguous language in either the premise or conclusion.
  • Relevance. Using premises that are logically irrelevant to your conclusion.
  • Presumption. Stating a premise that already assumes your conclusion to be true.
  • Weakness. The logical connection between your premise and conclusion is weak.

This infographic illustrates some of the most common types of flawed arguments found in persuasive writing.

list of invalid rhetorical arguments for blog writers

How to avoid critical thinking mistakes in your writing

Here are 12 tips for identifying weak links in your reasoning and turning them into stronger arguments:

  • Use solid premises that are true and relevant.
  • Keep your focus on using only premises that support your conclusion.
  • Learn to recognize distinctions between correlation and cause.
  • Look for faulty assumptions behind false analogies.
  • Identify fixed versus variable probabilities behind events.
  • Make sure your comparisons are apples-to-apples.
  • Evaluate the logic behind your asserted chains of events.
  • Think independently from conventional wisdom of the crowd or popular opinion.
  • Distinguish appeals to authority from logic and fact.
  • Look for potential bias from your sources.
  • Examine either/or assumptions.
  • Be aware of your own beliefs and emotional attachments to your viewpoint.

Applied critical thinking is an important process for effectively writing about your area of expertise. It will give you greater confidence in presenting your ideas with the authority and credibility of a thought leader. There is much more that can be said on this subject than I can cover in one post. I invite you to share your thoughts in the comments below.

I’d like to leave you with this funny clip from a favorite movie of mine, Office Space: the scene where Tom explains how he used his mind to come up with an idea about jumping to conclusions.

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The case for getting a journalist on your content marketing team

This is not breaking news …

Over the last few years there has been increasing discussion about the unique needs around creating content best suited to inbound marketing in digital media. It’s not promotion-heavy product copy. Not corporate-spun PR. Not even advertorials. In these circles, the focus has turned to a journalism-based approach David Meerman Scott has coined brand journalism.

Inbound marketing success: think like a publisher

In many ways, organizations are still adapting to the dramatic transformation in how to interact with the marketplace in emergent online channels. The transition from outbound, monologue-marketing to inbound marketing is a challenge for professionals coming from Advertising, PR, direct and classical marketing disciplines.

The internet has changed the game. Audiences on the web are seeking information that informs and edifies. Content creators need to think like a publisher first, weaving in brand messages through dynamic storytelling.

Enter the brand journalist.

If you need to think like a publisher, why not add a journalist to your content team? Not the Ron Burgundy broadcast news-reader type, but the writer-researcher newsroom type. Think embedded corporate journalist.

Looking at typical job descriptions for online marketers, you’ll notice the thinking is not quite there yet. There is still a primary focus on experience in digital media and marketing. Both are important roles on the content team. But there are at least four good reasons to get a journalist on your team as well.

Four content marketing skills you get from an experienced journalist

  1. Writing approach. Journalists are trained storytellers experienced in writing compelling headlines and lead-in copy and crafting a strong voice. This transfers perfectly to the need for attracting inbound traffic online.
  2. Focusing on what the reader wants. New and renewed subscriptions. Newsstand sales. Letters to the Editor. These measures of reader engagement are critical to publishing success. Without interested readers the publication fails. Without engaged online visitors, your content marketing is destined for the same fate.
  3. Objectivity. Journalists have a natural inclination toward skepticism. They are trained to take an objective view toward content for public consumption. This is a perfect antidote to impulses to overhype, oversell and over-fluff your online content. They will view stories and events from different angles and help to find unique ways to present information valued by your audience.
  4. Editorial planning. In the publishing world, journalists have gained real-world experience in creating an editorial plan – based on wants of the audience – setting a schedule and meeting deadlines to deliver content. This hands-on experience is of tremendous value inside the corporation.

These skills are not a substitute for a solid strategy. That’s a topic for another post. But they are critical to the successful execution of your content marketing strategy. And most of the time you won’t find people with these skills by looking exclusively within the marketing industry.

SOUND OFF: Tell me what you think. Are there other benefits to a journalist-content creator you would add? What is your approach to content marketing and building your team?

Related article: 3 Lessons to help content marketers stop thinking like publishers

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